Terms of Service

Effective Date: January 14, 2026

1. Agreement to Terms

These Terms of Service (“Terms”) form a legally binding agreement between you and BrightLine Smile Group (“Company,” “we,” “us,” or “our”) regarding your access to and use of the website and Services. By using the Services, you agree to these Terms. If you do not agree, do not use the Services.

2. No Medical Advice / Not a Dental Practice

BrightLine Smile Group is not a dental practice and does not provide medical or dental advice. Content on the website is for informational purposes only. Any dental care, diagnosis, or treatment is provided by independent licensed providers. Use of the Services does not create a provider‑patient relationship.

3. Services and Requests

The Services allow you to submit an inquiry or request assistance with scheduling and care coordination. Submission does not guarantee appointment availability, provider acceptance, or any specific outcome. Providers may have separate terms, fees, and policies.

4. Communications and Text Messaging

By providing contact information and selecting applicable consent checkboxes, you authorize us and participating providers to contact you by phone, email, and SMS about your request, including confirmations, reminders, and administrative updates. Marketing texts are sent only if you separately opt in to marketing SMS. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out and HELP for help.

5. Acceptable Use

• You agree to provide accurate information and not submit false or misleading requests.
• You agree not to use the Services for unlawful purposes, harassment, or spam.
• You agree not to interfere with security, attempt unauthorized access, or disrupt the website.

6. Intellectual Property

The website and its content (including branding, text, graphics, and layout) are owned by or licensed to the Company and protected by applicable laws. You may not copy, reproduce, republish, or exploit content without prior written permission.

7. Disclaimer of Warranties

The Services are provided on an “as‑is” and “as‑available” basis. We disclaim all warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non‑infringement.

8. Limitation of Liability

To the fullest extent permitted by law, the Company will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services, including reliance on information or inability to access the Services.

9. Changes to the Services or Terms

We may modify the Services or these Terms at any time. Updated Terms will be posted on this page. Continued use of the Services after changes constitutes acceptance.

10. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict‑of‑law principles.

11. Contact

BrightLine Smile Group
2650 Firewheel Dr, Flower Mound, TX 75028
Phone: 972-882-9196
Email: smiles@brightlinesg.com

Dispute Resolution

To the extent permitted by law, disputes related to these Terms or the Services should first be addressed informally by contacting us. If a dispute cannot be resolved, you agree that any claim will be brought in a court of competent jurisdiction in the state listed above, unless prohibited by applicable law.

Third‑Party Providers

Providers and service partners are independent entities. We are not responsible for provider availability, pricing, treatment outcomes, or provider policies. Your relationship with a provider is governed by the provider’s own policies and terms.

Prohibited Activities

• Attempting to reverse engineer, scrape, or automate access to the Services without permission.
• Submitting unlawful, fraudulent, or abusive content or requests.
• Interfering with website security features or attempting unauthorized access.

In emergencies, call 911 or contact an emergency dental provider.